Customer Testimonials
Incredible service and communication throughout. Welcoming from the beginning. Very thorough during test drive on features of the car. I was not local but Omeed and team made me feel very comfortable.
Omeed was absolutely amazing! Such smooth process from start to finish! I can’t recommend them enough!! Thank you, Omeed!
Keith was very helpful with my search for the automobile that I was looking for. He kept in touch but was not pushy. I would gladly work with him again.
Omeed was fantastic! He was very friendly and great to work with. He was attentive and showed he cared about my wants and needs in a car. Overall I was incredibly happy with all of his help he provided!
From the time of introduction to test drive to purchase, my salesman Omeed went above and beyond. He taught me everything about the vehicle every little detail. This is my first time buying a Mercedes-Benz so the experience was very exciting. From the ease of the finance to the final part the paperwork they all made it special as I am sure they do this on every buy. Welcomed me to the Mercedes family and I will always remain in the Mercedes family. Everyone was friendly and welcoming and conversational. I got my dream car and it was just all ... Read More DealerRater - May 30, 2025
I recently purchased a vehicle from Mercedes-Benz of Washington, and I can’t say enough about the exceptional experience I had! The sales team was an absolute pleasure to work with—professional, friendly, and incredibly knowledgeable. They took the time to understand my needs, answered all my questions with expertise, and made the entire process seamless and enjoyable. From start to finish, the atmosphere was welcoming, and their dedication to customer satisfaction truly stood out. I’m thrilled with my new Mercedes-Benz EQS 450 and couldn’t be happier with my decision to buy from this dealership. I highly recommend Mercedes-Benz ... Read More DealerRater - May 28, 2025
Keith was a phenomenal salesman. Made the buying process very stress free. He was knowledgeable and very personable. 10/10 experience and would recommend him for sure.
Kenny was great to work with. He was very knowledgable and answered every question with ease.
Kenneth Was very polite, well mannered and didn't treat me "like a girl" buying a car !! He knew all I needed to know and then some. What a pleasure he was to work with!! I would reccomend him and the Mercedes Team without hesitation .
I bought the 2014 Mercedes CLS which has been an excellent choice for me. It was a great experience. I’m enjoying driving the car.
Kenny was fantastic and very knowledgeable about the vehicle. Super friendly and not a pushy salesman at all. He made the process very easy for us, highly recommend!
Kenny did a great job of finding the vehicle that I wanted and did so in a timely fashion. The dealership as the transaction a seamless one. They also did an excellent job of going over the features of the car.
We worked with Troy and the process was seamless beginning to end. He worked to get us a great interest rate, and was very accommodating with all of our moving pieces that we needed to take care of to make the sale happen. I highly recommend him as well as the dealership.
Very respectful. Listened to my needs and wants. Was in and had agreement and out. Nice smooth transaction. Salesman and staff were very nice.
Very attentive and pleasant to work with. I would definitely recommend to someone who’s looking for a car!
Omeed was a very helpful sales associate he worked with me and sent me pictures of the the vehicle very quickly .Went to look at Vehicle the next day .purchased the vehicle that night and picked the next morning . Dealership was awesome to work with . Mitch Scott.
We are so pleased with how friendly everyone was with our process in buying the Maybach!
Everyone was great process was easy. Lots of fun. Salesman stayed on top of process
Me and family had a excellent experience at your dealership. You guys nailed it. Thank you! A+++
Went way out of the way to find the suv we wanted. AAAA+ dealership around
I can’t say enough about this dealership…it’s probably the best dealership we have ever done business with! From the start of the sale with the salesperson to the very end with finance you will be treated the best! Everyone you make contact with is kind and helpful which makes the process go smoother. Highly recommend!!
I had a great experience at Mercedes of Washington thanks to Omeed. From the moment I walked in, they were friendly, knowledgeable, and genuinely interested in helping me find the right car without any pressure. They took the time to answer all my questions, explained financing options clearly, and made sure I was comfortable with every step of the process.
Omeed was very helpful and worked around my preferences in what I wanted in a car
Everyone was super friendly and helpful. Keith did an amazing job keeping me updated throughout the process and keeping us comfortable.
Great experience . Keith was responsive, professional and made the process very smooth. Couldn’t speak more highly of Keith and the team.
This is the first time that I have bought a car from this dealership! I have had nothing but an excellent experience with everyone here and so far I LOVE my car
Troy listened to us and understood what was important in a car purchase. Great service!
Troy was very helpful in finding a GLS for me. Team worked very hard to get everything done as quickly as possible
Easy purchase. Staff was very friendly and helpful. Will be back again to buy my next vehicle!
Car for my daughter’s 16th birthday. Troy and team did great! Will be back again!
Ohmeed was attentive and mindful of my time, which is appreciated. A small concern upon purchase was fully addressed and resolved within 2 days.
Professional interaction with no pressure. Friendly and knowledgeable. I would recommend using this dealership. Fair and willing to work with your needs.
Everyone was really helpful! I had a great experience and they worked with me to get me the car I wanted at the price I wanted.
Exceptional Service and Dedication from John Sisson Mercedes Service Department
I brought my vehicle to the John Sisson Mercedes Service Department after experiencing persistent issues with the instrument cluster and gauges. From the very beginning, their team has demonstrated exceptional professionalism and a genuine commitment to resolving the problem.
The issue is complex and difficult to diagnose, requiring multiple visits and extended time in their shop. Despite the challenges, the team at John Sisson has never given up. They have provided me with a loaner vehicle throughout the entire process, ensuring I have had reliable transportation without any additional expense ... Read More DealerRater - Jan 5, 2025
Friendly and knowledgeable staff, easy and fast paperwork process, easy test drive route, and clean space
Everyone (Troy and Cliff) was kind and gave us a great experience. I would recommend this dealership highly to any of my friends.
Professional, polite, and thorough at making you feel like you got a great deal, while raking you over coals.
Everyone was super friendly and helpful in finding my dream car. Nobody judged a young adult looking for a nice car.
Excellent service and very helpful. Will be back again to buy my next vehicle for sure!
Overall, it was great customer service, and a great experience. I feel like they really worked with me to make a deal.
This was a wonderful experience from beginning to end. I am looking forward to my next experience.
One of the best if not the best experience I’ve had buying a Mercedes. I was almost to the point of trying a different make of car. But from the first phone call to the second I drove off the lot I knew we made the perfect decision to go with them. Thank you for all the help, for making us feel at home, for changing our minds to stay with Mercedes, and for giving us a reliable and excellent dealership to refer our friends to and to return to in the future. A+ from top to bottom. Professional, ... Read More DealerRater - Dec 26, 2024
Keith was very helpful ,patient and responsive. Cliff was very knowledgable. Steve was super helpful. Over all I recommend this dealership to all my friends
Omeed and all of employees at Mercedes-Benz of Washington did everything possible to please us during the entire shopping and purchasing process.
Great service, worked with me on what I wanted, very knowledgeable and helpful. Great experience all around.
Omeed was knowledgeable and efficient. Great to work with. Upfront and honest l. Overall was a great experience.
Omeed helped me with my purchase. He was very professional kind and considerate. Great dealership
Omeed was great, he made the car buying process easy for me. He’s very personable and professional.
They dropped off a loaner and picked up our GLC 350e. All went well. Thanks
Keith was very nice and helpful. I’m happy with the deal they gave me.
Fantastic experience. From the sales team to just the experience of buying our first Mercedes. Will absolutely buy another vehicle from them.
Helped me get a new vehicle with an easy process. Everyone was super nice and helpful
This was the best dealership and most wonderful service I ever experienced I will be back
Keith helped us get the vehicle that we wanted for the price we needed. A big thanks to Cliff, the sales manager for helping with the sale.
It was an enjoyable experience from sales to finance and the vehicle was described accurately.
Had an amazing experience at the dealership Troy was very thorough and helpful Look forward to purchasing more vehicles in the future Thank you
Was very please with everyone involved Jim meridian cliff burns and Troy all were very helpful
Very detail oriented staff and facility. The staff kept us updated thru out the visit .
Everyone we dealt with was very nice! They made the car buying experience wonderful! Thank you!
Had an amazing experience at Mercedes-Benz of Washington! Mallie was absolutely the best – she made the whole car-buying process smooth and stress-free. Her knowledge, professionalism, and genuine care for what I was looking for made all the difference. I couldn’t be happier with my new car and highly recommend Mallie and the team here for anyone looking for top-notch service!
I was very impressed with the level of service and sharing of info i received.
Very easy to work with. Fast delivery. Salesman available to answer questions even when he was not at the dealership.
Kindest employees in the whole world. I’m always happy to come in for service work.
Overall a great experience! Troy made the whole buying experience a pleasure! my first Mercedes and I’m loving it!
Every one was very professional and very knowledgeable and very nice it was a very nice experience buying a car from John Sisson Motors
Creed and Cliff were very informative about trading my car and purchasing a new car. I would highly recommend Creed and Cliff to anyone that asks who I should speak to at Sisson Motors.
Dealer members offer pleasant and professional greeting and service. Technicians perform professional work and advise if unforeseen issues arise. Pleasant waiting room with many immunities.
Fast and easy. Made a deal in under 20 mins and picked up next day
Start to finish it was the best and easiest experience I have ever had buying a vehicle.
Excellent service, curteous staff, always on time, great team at this wonderful dealership! Highly recommended!
Service Advisor Justin is very competent, nice, and does his job very well. Wasn’t expecting overnight stay for car however, but had loaner so no issue. Very pleased.
Great, professional, and courteous service. It’s super easy and they provided a loaner. I love this place
personable, quick to respond to emails, knowledgeable on the content, patient, kind, very easy to ask questions to.
Very professional seamless service. Thank you. The Mercedes Benz looks absolutely beautiful. Once again thanks
Dealing with Sisson Motors was a very nice experience. The sales professional (Michael Carrier) made the process simple and enjoyable.
Everyone was very helpful and went through many options making me get the monthly payment to where I was comfortable with as well as thoroughly explained all options with my loan
Great service, no extra words needed, thx thx thx thx thx thx thx thx thx
Service shop is efficient, keeps you informed and performs quality work at a fair price.
Great! Wonderful experience fast and efficient. Everyone was polite helpful and very informative. I was very happy.
Tony was a great and helpful salesman, the experience and service was phenomenal. 10/10 would recommend!
Troy is alway professional and answers all my questions promptly. Highly recommended to anyone looking for a high end luxury vehicle.
Troy helped me find the perfect car for our family’s needs! I would recommend him and Mercedes Benz of Washington to all of my friends and family
Made a deal very easily on my new car. Creed made it very easy. Highly recommend
Very nice place to buy a new vehicle. Will recommend to friends and family in the future
Very easy to purchase a car. All around good experience. I will definitely return for my next vehicle.
Troy Fonner was great and very professional. Made the process quick and easy. Thanks for the help
The service was professional, warm and informative. I’ll continue to be a client!! Thank you
TJ was amazing and very knowledgeable about the vehicle I purchased. TJ took his time and went over every feature of the vehicle. He is what really made my experience great. Not only did he show me features but even with the buying process. In every area he was able to assist me with he went above and beyond. He even gave me a follow up call to see how it was going with my purchase and if I had any questions. Also extended the offer to call him anytime. Thank you TJ
TJ is Exeptional as well as my sales professional Keith! They went above and beyond to make sure this was a wonderful experience for me! They even took the time to get me a birthday cake and flowers on top of getting me into a sweet new ride!!! Tj made sure I was was comfortable with all the features of my vehicle! Keith made the whole sales process super easy and has great follow skills where I never felt like I was left in limbo. I drove over 5 hours to get to this dealership and with the excellent customer service ... Read More DealerRater - Sep 28, 2024
I have been a customer at Mercedes-Benz of Washington / John Sisson for 15 years. There's a reason for five cars and fifteen years. Sales, & Service are great! I never feel pressured or misguided. Loaner vehicles are always available and clean. I trust them with servicing my vehicles. Great dealership but moreover great people.
Very clean dealership with excellent, friendly professional sales and service personnel. Will recommend to my friends.
Addressed all the issues I requested. Handled my appointment as made. Very clean facility and waiting area
We needed unexpected tire replacement. The tire was next day shipped to John Sisson and the service department squeezed us into the schedule the same day. Everyone was super helpful!
They are very helpful and professional in their Service and always willing to accommodate our Schedule .
All went well. More communication would help regarding the status of ordered parts. Starting earlier so I can the car back the same day - especially when I have an appointment.
Very professional. All was taken care of in a timely manner. Very happy with service given.
Keith was a great salesman ! Very knowledgeable on the details on my new car ! After the deal was done the rest of the transaction went smoothly !