Customer Testimonials

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DealerRater Feb 12, 2025

Omeed was very helpful and worked around my preferences in what I wanted in a car

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Google Feb 11, 2025

Everyone was super helpful and had great communication skills!!

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DealerRater Feb 8, 2025

Everyone was super friendly and helpful. Keith did an amazing job keeping me updated throughout the process and keeping us comfortable.

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DealerRater Feb 5, 2025

Great experience . Keith was responsive, professional and made the process very smooth. Couldn’t speak more highly of Keith and the team.

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DealerRater Feb 5, 2025

This is the first time that I have bought a car from this dealership! I have had nothing but an excellent experience with everyone here and so far I LOVE my car

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Google Feb 5, 2025

Absolutely the best Mercedes-Benz car buying experience we have ever had! This was our first time at Mercedes-Benz of Washington and everything from service to delivery was five-star. While everyone we worked with was stellar (Justin; Steve D.; Caleb), we were most impressed with Steve Staats (Finance). He knew what we wanted and could afford, and he made it happen without us having to haggle. Thank you! If you want a buying experience on-brand with Mercedes-Benz, you cannot find better than John Sisson.

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DealerRater Feb 5, 2025

Troy listened to us and understood what was important in a car purchase. Great service!

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Google Feb 4, 2025

I recently purchased a Mercedes GLC, and I couldn’t be more impressed with both the customer service and the quality of the vehicle. From start to finish, the team was professional, knowledgeable, and attentive to my needs. In particular, Stephen made the entire process seamless and enjoyable. The GLC itself is in perfect condition, drives like a dream, and is packed with all the luxury and performance you'd expect from Mercedes. Highly recommend this dealership to anyone looking for a top-tier vehicle and exceptional service!

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DealerRater Feb 1, 2025

Troy was very helpful in finding a GLS for me. Team worked very hard to get everything done as quickly as possible

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DealerRater Jan 31, 2025

Easy purchase. Staff was very friendly and helpful. Will be back again to buy my next vehicle!

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Google Jan 31, 2025

Creed did a phenomenal job being able to make the car buying experience smooth and exciting as ever. The vehicle was in pristine condition when we test drove it and bought it. If your in the market for a combination of luxury and performance. Stop down and ask for Creed.

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DealerRater Jan 31, 2025

Car for my daughter’s 16th birthday. Troy and team did great! Will be back again!

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Google Jan 28, 2025

Great Service Experience At Mercedes Benz of Washington!

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Google Jan 23, 2025

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Google Jan 20, 2025

Easy Experience

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Google Jan 15, 2025

Highly recommend!

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DealerRater Jan 9, 2025

Ohmeed was attentive and mindful of my time, which is appreciated. A small concern upon purchase was fully addressed and resolved within 2 days.

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Google Jan 8, 2025

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DealerRater Jan 8, 2025

Professional interaction with no pressure. Friendly and knowledgeable. I would recommend using this dealership. Fair and willing to work with your needs.

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Google Jan 8, 2025

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DealerRater Jan 8, 2025

Everyone was really helpful! I had a great experience and they worked with me to get me the car I wanted at the price I wanted.

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Google Jan 6, 2025

Always courteous and professional. ‘People don’t care what you know, they want I know how much you care.’ My experience and service received tells me this dealership and service department cares.

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DealerRater Jan 5, 2025

Exceptional Service and Dedication from John Sisson Mercedes Service Department I brought my vehicle to the John Sisson Mercedes Service Department after experiencing persistent issues with the instrument cluster and gauges. From the very beginning, their team has demonstrated exceptional professionalism and a genuine commitment to resolving the problem. The issue is complex and difficult to diagnose, requiring multiple visits and extended time in their shop. Despite the challenges, the team at John Sisson has never given up. They have provided me with a loaner vehicle throughout the entire process, ensuring I have had reliable transportation without any additional expense ...

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Google Jan 5, 2025

Exceptional Service and Dedication from John Sisson Mercedes Service Department I brought my vehicle to the John Sisson Mercedes Service Department after experiencing persistent issues with the instrument cluster and gauges. From the very beginning, their team has demonstrated exceptional professionalism and a genuine commitment to resolving the problem. The issue is complex and difficult to diagnose, requiring multiple visits and extended time in their shop. Despite the challenges, the team at John Sisson has never given up. They have provided me with a loaner vehicle throughout the entire process, ensuring I have had reliable transportation without any additional expense ...

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Facebook Jan 5, 2025

Exceptional Service and Dedication from John Sisson Mercedes Service Department I brought my vehicle to the John Sisson Mercedes Service Department after experiencing persistent issues with the instrument cluster and gauges. From the very beginning, their team has demonstrated exceptional professionalism and a genuine commitment to resolving the problem. The issue is complex and difficult to diagnose, requiring multiple visits and extended time in their shop. Despite the challenges, the team at John Sisson has never given up. They have provided me with a loaner vehicle throughout the entire process, ensuring I have had reliable transportation without any additional expense ...

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Google Jan 3, 2025

There have been lots of changes since Sisson became Wash MB, however Bob Anderson, the service manager goes out of his way to maintain the "old school" personal touch. He's all for customer service, not just numbers!

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Google Jan 3, 2025

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DealerRater Jan 3, 2025

Friendly and knowledgeable staff, easy and fast paperwork process, easy test drive route, and clean space

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Google Jan 2, 2025

Everyone involved…from my initial inquiry to signing paperwork was fantastic. Mallie was my sales consultant and I could not have asked for a better, more professional and down to earth person to handle all of my inquiries. Even weeks later she text to wish me a Merry Christmas. Highly recommended.

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DealerRater Jan 1, 2025

Everyone (Troy and Cliff) was kind and gave us a great experience. I would recommend this dealership highly to any of my friends.

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DealerRater Jan 1, 2025

Thanks for going above and beyond my expectations for what the car buying process should be

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DealerRater Jan 1, 2025

Professional, polite, and thorough at making you feel like you got a great deal, while raking you over coals.

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DealerRater Jan 1, 2025

Everyone was super friendly and helpful in finding my dream car. Nobody judged a young adult looking for a nice car.

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Google Jan 1, 2025

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DealerRater Dec 31, 2024

Had a great experience with the Steve’s at MB or Washington, I will be back

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DealerRater Dec 31, 2024

Would recommend shopping here to friends and family. Took their time to get me the best deal

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DealerRater Dec 31, 2024

Excellent service and very helpful. Will be back again to buy my next vehicle for sure!

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DealerRater Dec 30, 2024

Overall, it was great customer service, and a great experience. I feel like they really worked with me to make a deal.

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Google Dec 28, 2024

Last week, I went to this dealership to test drive a couple of used cars that I found online. I didn't have an appointment, but they were able to help me right away (the weather was gross that day, which probably helped with that). The salesman, Steve, was great. He was knowledgeable, patient, and didn't pressure me in any way to look at other vehicles or even make a purchase from him. I left to run some errands and do some thinking, and then went back that same to buy one. The women in finance was friendly and ...

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DealerRater Dec 28, 2024

This was a wonderful experience from beginning to end. I am looking forward to my next experience.

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DealerRater Dec 26, 2024

One of the best if not the best experience I’ve had buying a Mercedes. I was almost to the point of trying a different make of car. But from the first phone call to the second I drove off the lot I knew we made the perfect decision to go with them. Thank you for all the help, for making us feel at home, for changing our minds to stay with Mercedes, and for giving us a reliable and excellent dealership to refer our friends to and to return to in the future. A+ from top to bottom. Professional, ...

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DealerRater Dec 26, 2024

Keith was very helpful ,patient and responsive. Cliff was very knowledgable. Steve was super helpful. Over all I recommend this dealership to all my friends

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DealerRater Dec 24, 2024

Omeed and all of employees at Mercedes-Benz of Washington did everything possible to please us during the entire shopping and purchasing process.

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DealerRater Dec 24, 2024

Great service, worked with me on what I wanted, very knowledgeable and helpful. Great experience all around.

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DealerRater Dec 24, 2024

Omeed was knowledgeable and efficient. Great to work with. Upfront and honest l. Overall was a great experience.

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DealerRater Dec 24, 2024

Omeed helped me with my purchase. He was very professional kind and considerate. Great dealership

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DealerRater Dec 24, 2024

Omeed was great, he made the car buying process easy for me. He’s very personable and professional.

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Google Dec 24, 2024

What a great service department! Everyone involved is pleasant and courteous and was provided a loaner car at no charge. Amy/Service Advisor took care of an issue I had when I picked up my car and immediately resolved it to my satisfaction. Kudos to Amy and the service tech that resolved the problem with my GLC350e. I am new to Mercedes Benz of Washington and happy to see this level of customer service.

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Google Dec 13, 2024

Troy Fonner & Jim Merdian did an amazing job working with us and helping us find the perfect cargo van. The facility is amazing. People were friendly, atmosphere was calm and clean. I couldn't have asked for a better conclusion.

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Google Dec 11, 2024

This is my third Mercedes now and the process couldn’t have been better. Creed in sales, Allison in finance, and TJ the product specialist made the buying process a breeze. Bravo to the entire team at Sisson Mercedes

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Google Dec 8, 2024

Highly recommend this dealership! While I didn’t end up purchasing my vehicle here, Eric, the salesperson, was exceptionally courteous and customer-focused. His professionalism and dedication to providing a great experience stood out. If I’m ever in the market for a new Mercedes, this will be my first stop!

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Google Dec 5, 2024

I want to say thank you to Justin Blussick, Service Advisor for Mercedes Benz of Washington. Our Sprinter had a check engine light and not being from the area it created limitations for our travel. Justin found time a day earlier than scheduled and had the problem fixed within two hours. Thank You Justin.

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DealerRater Dec 1, 2024

They dropped off a loaner and picked up our GLC 350e. All went well. Thanks

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DealerRater Dec 1, 2024

Keith was very nice and helpful. I’m happy with the deal they gave me.

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DealerRater Dec 1, 2024

Fantastic experience. From the sales team to just the experience of buying our first Mercedes. Will absolutely buy another vehicle from them.

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DealerRater Dec 1, 2024

Helped me get a new vehicle with an easy process. Everyone was super nice and helpful

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DealerRater Dec 1, 2024

This was the best dealership and most wonderful service I ever experienced I will be back

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DealerRater Dec 1, 2024

Keith helped us get the vehicle that we wanted for the price we needed. A big thanks to Cliff, the sales manager for helping with the sale.

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DealerRater Nov 30, 2024

Stopped in for service spoke with Steve in sales, if the economy allows I’ll be back in the future in order my dream car.

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DealerRater Nov 29, 2024

Had a very pleasant experience working with the team. Especially Mr Steven Dunhoff and TJ Naraskivitch

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DealerRater Nov 27, 2024

It was an enjoyable experience from sales to finance and the vehicle was described accurately.

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Google Nov 27, 2024

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DealerRater Nov 26, 2024

Had an amazing experience at the dealership Troy was very thorough and helpful Look forward to purchasing more vehicles in the future Thank you

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Google Nov 24, 2024

I had a fantastic experience with this car dealership! They were extremely easy to work with from start to finish. The staff Omeed was friendly, knowledgeable, and made the entire process smooth and stress-free. I felt well taken care. Finance department easy to work with as well. Highly recommend!

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Google Nov 24, 2024

Omeed did an amazing job. Very smooth hassle free transaction.

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Google Nov 23, 2024

Recently bought a car with Omeed, and was a very easy and fast process, answered all my questions and made the process of buying a new car very simple.

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Google Nov 19, 2024

Love these guys! They are so considerate and helpful without being pushy. And I’m totally digging my new Mercedes CLE!

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Google Nov 17, 2024

We had an excellent experience buying our 2021 GLA 250 last weekend. Mallie Nalevanko was thorough, professional, and friendly. We’re delighted with our new-to-us Mercedes Benz.

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DealerRater Nov 17, 2024

Was very please with everyone involved Jim meridian cliff burns and Troy all were very helpful

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DealerRater Nov 13, 2024

Very detail oriented staff and facility. The staff kept us updated thru out the visit .

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Google Nov 13, 2024

I had the most amazing experience with this dealership, and wanted to commend Jeremy Carpenter for his commitment and dedication in helping us out with our new vehicle. This is the kind of dealership that I would love to revisit and come back for more business!!

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DealerRater Nov 10, 2024

Everyone we dealt with was very nice! They made the car buying experience wonderful! Thank you!

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DealerRater Nov 7, 2024

Had an amazing experience at Mercedes-Benz of Washington! Mallie was absolutely the best – she made the whole car-buying process smooth and stress-free. Her knowledge, professionalism, and genuine care for what I was looking for made all the difference. I couldn’t be happier with my new car and highly recommend Mallie and the team here for anyone looking for top-notch service!

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Google Nov 5, 2024

First rate

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Google Nov 4, 2024

Outstanding help from Jim Meriden. Way above and beyond. Thanks for all the help. Service was wonderful as well. Thank you!

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Google Nov 2, 2024

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Google Nov 1, 2024

I recently made a purchase from Mercedes Benz of Washington. The experience was exceptional, as usual. This is my second purchase from this dealership, and I have been thoroughly satisfied both times. My salesperson, Eric Hess, provided outstanding service and made the buying experience enjoyable. There was no haggling or back-and-forth negotiations. He successfully identified a vehicle that aligned with my preferences and budget. I highly recommend this dealership to anyone seeking a genuine Mercedes Benz experience.

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Google Nov 1, 2024

It was a pleasure purchasing my latest vehicle from Mercedes Benz of Washington. Sales representative Eric Hess provided exceptional service, diligently finding a car that met my financial and personal requirements. Mr. Hess ensured an efficient and timely experience. I highly recommend this dealership to anyone seeking not just a car, but an exceptional experience.

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Google Nov 1, 2024

Eric was very helpful and made the deal easy and smooth. We had a great experience and will definitely be back!

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DealerRater Oct 31, 2024

I was very impressed with the level of service and sharing of info i received.

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DealerRater Oct 31, 2024

Very easy to work with. Fast delivery. Salesman available to answer questions even when he was not at the dealership.

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DealerRater Oct 29, 2024

Kindest employees in the whole world. I’m always happy to come in for service work.

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DealerRater Oct 29, 2024

Overall a great experience! Troy made the whole buying experience a pleasure! my first Mercedes and I’m loving it!

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Google Oct 27, 2024

Great service on my sprinter van. Special thanks to Preston and the service team for extra effort.

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DealerRater Oct 26, 2024

Every one was very professional and very knowledgeable and very nice it was a very nice experience buying a car from John Sisson Motors

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Google Oct 26, 2024

Mallie did a tremendous job taking me through the process. Steve helped me meet my financial goal against all odds and they found me an interest rate at half of one of the competitors. I love my new Acura and highly recommend Mallie and this team!

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DealerRater Oct 26, 2024

Creed and Cliff were very informative about trading my car and purchasing a new car. I would highly recommend Creed and Cliff to anyone that asks who I should speak to at Sisson Motors.

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DealerRater Oct 25, 2024

Dealer members offer pleasant and professional greeting and service. Technicians perform professional work and advise if unforeseen issues arise. Pleasant waiting room with many immunities.

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DealerRater Oct 25, 2024

Fast and easy. Made a deal in under 20 mins and picked up next day

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DealerRater Oct 24, 2024

Start to finish it was the best and easiest experience I have ever had buying a vehicle.

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DealerRater Oct 24, 2024

Excellent service, curteous staff, always on time, great team at this wonderful dealership! Highly recommended!

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DealerRater Oct 24, 2024

Service Advisor Justin is very competent, nice, and does his job very well. Wasn’t expecting overnight stay for car however, but had loaner so no issue. Very pleased.

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DealerRater Oct 24, 2024

Great, professional, and courteous service. It’s super easy and they provided a loaner. I love this place

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DealerRater Oct 23, 2024

personable, quick to respond to emails, knowledgeable on the content, patient, kind, very easy to ask questions to.

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Google Oct 22, 2024

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Google Oct 22, 2024

Extremely satisfied! Had a spectacular experience (2nd time) working with Mercedes Benz of Washington! Sales consultant Jeremy has been consistently outstanding — very knowledgeable and personable. MB always exceeding my expectations! #thebestornothing

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Google Oct 22, 2024

Had an awesome car buying experience here… very rare I say that. This dealership sets themselves apart from others I’ve been too. I’m younger and I felt welcomed and very taken care of where as other dealerships I’ve gone too look the other way and think I’m just there for a joy ride. My salesmen Eric Hess just started here a few months back but did a phonemail job and did everything he could to ensure I got everything I needed for the deal to go smoothly. Allison the sales manager was also a treat to ...

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Google Oct 20, 2024

Worked on the Omeed to get my new car. Fantastic experience with the dealer and I am loving the car.

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DealerRater Oct 17, 2024

Very professional seamless service. Thank you. The Mercedes Benz looks absolutely beautiful. Once again thanks

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DealerRater Oct 14, 2024

Dealing with Sisson Motors was a very nice experience. The sales professional (Michael Carrier) made the process simple and enjoyable.

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